![]() ![]() Deleting some messages from the folder or moving them to another one will usually resolve this problem. If you have more than 20,000 messages in a single folder, you may receive error 503 or 717 errors when trying to opening messages in that folder. Kerio Control to another WiFi access point. With over 10GB of storage, users have the ability to send, receive and store thousands of messages, depending on integrated graphics and attachments. Kerio Control NG100W and Kerio Control NG300W do not include wireless client mode, so you cannot connect your. The same holds true if you perform one of the mentioned actions on the Gmail website - IMAP updates folders and messages in your desktop client automatically. For instance, if you compose and send a new email in Microsoft Outlook, then send it through Gmail servers, the message will appear in the “Sent” folder of your online Gmail account as well. The IMAP protocol allows you to compose, receive, delete or move messages on one platform and update them on the other automatically. For more information, please refer to Extracting Kerio Control Debug Logs.If you use both the website interface and a desktop email application to send and receive Gmail email, you may use the IMAP protocol for syncing folders and messages. Depending on the connection type, enable IPsec or Kerio VPN options in Debug Logs on the server-side and reproduce the issue.If the VPN connection is still unstable, please gather all required logs before contacting Kerio Control Support: If you're using older VPN clients, please bear in mind VPN cipher changes in Kerio Control 9.2.8 and above.Windows: C:\Program Files (x86)\Kerio\VPN Client or C:\Program Files\Kerio\VPN Client through persistent.cfg, located in the installation folder.If the SSL certificate was changed recently, re-establish the connection and verify the fingerprints.Disable Anti-spoofing and resolve possible routing table problem.If Debug logs with " Packets dropped for some reason" enabled are reporting misdirected packets:.Try to establish a VPN connection using alternative solutions:.For more information, please refer to Monitoring VPN Clients. Force disconnect the client from the Status -> VPN clients screen and re-try the connection again. Home » GFI User Forums » Kerio Connect » Android phone unable to open attachments (Android 4.4.Use CLI (command prompt) on the client-side and IP tools in the Kerio Control server side. Ping Kerio Control VPN server from VPN client and vice-versa.Verifying in-between router settings (if you have Kerio Control connected to the 3rd-party router/modem first, NOT directly to the ISP line).Switching PC connection to mobile hotspot or backup Internet line and then connecting VPN.Over-the-phone interpretation is available in more. Rule out Internet Service Provider (ISP) or network connection line problems: Spark works with Gmail, iCloud, Yahoo, Exchange, Outlook, Kerio Connect, and other IMAP email accounts.InformationĪs a successful VPN client connection involves different areas of Kerio Control, the troubleshooting can be performed in various ways. This article helps to identify and troubleshoot issues on the VPN client side. Dial logs may show the following output: Kerio VPN client 'username' disconnected from 10.10.20.13, connection time 00:00:08 How do I fix this Article ID: 347 The sender is using Outlook. If the problem is server-wide, all the users, from different OSes including Windows, Mac, mobile devices, will report dropped connections. Knowledgebase Categories Im receiving attachments named winmail.dat, and I cant open them. While facing frequent VPN disconnection, either the Kerio Control server or VPN client-side might experience intermittent issues. ![]()
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